Car dealerships, we’ve all been there-there. Buy a car, build a relationship, a contractual relationship. One year later you make an appointment to get a scheduled service, a mandatory service. But buyer beware, what you don’t know when you walk through the door and into the flashy showroom is that you are being entrapped into upselling.
Car dealerships engage in conflicts of interest and commission. A car service is more like a sales pitch. You go in for an oil change and you leave with new brakes despite the old ones still having 40 percent wear.
That’s how they work folks, according to this CBC News video from 2017. It’s not the art of the deal it’s more like a bait and switch.